Health and Safety at Our Clinics
The health and safety of our staff, patients, and providers is important to us. And to that end, we are taking measures to ensure a clean, safe, and healthy treatment space and working environment so that we can continue to help our communities in a safe and sustainable way.
Here are some steps we are taking and additional actions we are asking our patients to do to help us reach our goal. We understand that the stakes are high and that is why we are going above and beyond to provide a clean and safe space for all.
Frequent Cleaning and Disinfecting
In addition to thoroughly cleaning each treatment room, bed, and surfaces in the treatment room with hospital grade disinfectants between each treatment, we are also cleaning and disinfectant other high traffic areas within in the clinic like receptionist counter, water cooler, and door handles more routinely.
Like before the pandemic, we will continue to use disposable table paper on our treatment beds instead of sheets or linens. The tables themselves are made with polyurethane or vinyl leather coverings that are naturally non-porous and easy to clean and disinfect.
Wearing Masks and Gloves
Following CDC guidelines, all staff and providers wear masks and will wear gloves when necessary. Studies have shown that wearing masks can greatly reduce the transmission of some airborne diseases like the common cold and flu. You will see receptionists and providers wearing masks when interacting with patients.
Patient Screening and Participation
We are greatly expanding our patient screening protocol to ensure all patients are screened prior to their appointments. We are asking all patients whether or not if they or anyone they live with have experienced any coronavirus symptoms such as fever, cough, or shortness of breath in the last 14 days, or if they have been in contact with anyone diagnosed with or potentially diagnosed with COVID-19. If so, we are helping patients reschedule appointment to an appropriate later date.
In addition, we are asking all patients to wear a mask when they are in the clinic, and if they do not have a mask one can be provided. Masks do not need to be worn while receiving treatment as it may become uncomfortable or painful.
Limited and Staggered Scheduling
Finally, we are limiting and staggering the number of appointments we are scheduling to try and reduce exposing individual patients to each other in shared spaces like the waiting area or hallway. Appointment times may be limited, and we apologize for any inconvenience but truly appreciate your understanding.
If you have any questions or concerns about our health and safety procedures, please do not hesitate to contact us.